Knowledgebase

Articles

 Call Recording

This page describes how call recording works and how it can be set up on a Phone Terminal...

 Call Waiting

This page talks about how you can manage the Call Waiting function over the phone. Overview The...

 Directory

This page describes how to call anyone in the company, even if you do not know their extension...

 Do Not Disturb

This page details how you can manage the DND function over the phone. Overview When the Do Not...

 Extension Virtualization & Hot Desking

This page details the settings required for extension virtualization and explains how...

 Hosted PBX Phone Codes

This page lists all the phone codes with the help of which you can easily access phone terminal...

 How to Use the email2fax Feature

This article offers all the information required to better understand and utilize the iTeraTEL...

 IVR Setup Guide

 Intercom/Paging Feature

This page talks about what the Intercom/Paging option does if activated on a Phone Terminal...

 Set Incoming Call Rules

This page describes how you can set and activate/deactivate incoming call rules on a particular...